Right timing
Send messages when customers are close to a reward, have not visited for a while or are nearby.
Customer retention
Bring customers back
Loyalty is not just the card. Loylo helps you follow up with Wallet push, email, segments, geofence alerts and winback campaigns that make the next visit easier.
Bønne & BrewStamp earned — 7 of 10now
09:41
Wallet+
Bønne & BrewStamp cardEmma Larsen7 of 10
3 to go until free coffee
LYL-2480-EL
From member to next visit
Multiple channels
Use Wallet push, email and geofence alerts from the same campaign tool.
Measure repeat sales
Track visits, active members, redeemed rewards and campaign results.
Short answer
What is customer retention software?
Give them a simple Wallet card, reward repeat visits and send relevant campaigns when the timing is right.
For most businesses, it means a digital customer card in Apple Wallet and Google Wallet, QR scanning for staff and campaigns that bring customers back.
The customer scans a QR code
Share a QR poster at the counter, on the table, in the window or in a campaign. Customers join on their phone.
The card goes into Wallet
Loylo creates a branded card in Apple Wallet or Google Wallet with QR code, stamps, points or balance.
You follow up
Send push, email, geofence alerts or winback campaigns based on visits, segments and rewards.
Example
How customer retention software can work in practice
A local business can start with a QR poster and a simple Wallet card, let staff scan the card on each visit, and send a campaign when the customer is close to the next reward. That means less friction for customers and better insight for the business.
No plastic cardsNo customer appVisible reward progressMeasurable follow-up
Frequently asked
How can I bring customers back?+
Give them a simple Wallet card, reward repeat visits and send relevant campaigns when the timing is right.
Can Loylo send Wallet push notifications?+
Yes. You can send Wallet push and campaigns to members who have added the card.
What are winback campaigns?+
Winback campaigns are messages to customers who have not visited for a while, with the goal of bringing them back.