Points on purchases
Let customers collect points or perks when they shop in store.
Retail loyalty program
Bring retail customers back
Retailers need more than one-off purchases. Loylo works like a loyalty app for the store, with a digital Wallet customer card, points, rewards, gift cards, segments and campaigns in one tool.
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LYL-2480-EL
Loyalty for retail and repeat sales
Gift cards in the same flow
Sell digital gift cards and manage balance, QR codes and redemption alongside loyalty.
Segmented campaigns
Send offers to VIP customers, new customers, lapsed customers or people with high point balances.
Chain friendly
Works for one shop or several locations with shared reporting and customer history.
Short answer
What is retail loyalty program?
Yes. Stores can use Loylo as a loyalty app for customer cards, points, gift cards, campaigns and simple scanning.
For most businesses, it means a digital customer card in Apple Wallet and Google Wallet, QR scanning for staff and campaigns that bring customers back.
The customer scans a QR code
Share a QR poster at the counter, on the table, in the window or in a campaign. Customers join on their phone.
The card goes into Wallet
Loylo creates a branded card in Apple Wallet or Google Wallet with QR code, stamps, points or balance.
You follow up
Send push, email, geofence alerts or winback campaigns based on visits, segments and rewards.
Example
How retail loyalty program can work in practice
A local business can start with a QR poster and a simple Wallet card, let staff scan the card on each visit, and send a campaign when the customer is close to the next reward. That means less friction for customers and better insight for the business.
No plastic cardsNo customer appVisible reward progressMeasurable follow-up
Frequently asked
Can retail stores use Loylo as a loyalty program?+
Yes. Stores can use Loylo as a loyalty app for customer cards, points, gift cards, campaigns and simple scanning.
Can the customer card work without plastic cards?+
Yes. The card lives in Apple Wallet or Google Wallet on the customer's phone.
Can we send offers to different customer groups?+
Yes. You can segment members and send relevant campaigns to different groups.